Terms of service
Effective Date 9.12.25
These Terms & Conditions (“Terms”) govern all services provided by Good Pressure Washing LLC (“Service Provider”) to any customer (“Client”). By accepting an estimate, paying a deposit, or scheduling services, the Client agrees to be bound by these Terms.
1) Services Provided
Service Provider offers pressure washing, soft washing, and related exterior cleaning services. The specific scope of work, pricing, and materials for each job will be described in the accepted estimate.
2) Communications Opt-In
By entering your phone number on our website and submitting the form, you consent to receive SMS messages from Good Pressure Washing. These may include:
(1) Customer Care Messages
(2) Delivery Notifications
(3) Marketing Messages
Message Frequency:
Message frequency varies. You may receive up to 5 messages per month.
Message & Data Rates:
Message and data rates may apply.
Opt-Out & Help:
Reply STOP to unsubscribe. Reply HELP for help or contact us at +1 (678) 679-2080.
Privacy & Terms:
We do not share your mobile information with third parties.
For more details, see our Privacy Policy at https://goodpressurewashing.com/privacy-policy and Terms & Conditions at https://goodpressurewashing.com/terms-of-service.
3) Exclusions
The following are not included in any service unless explicitly stated in writing:
Cosmetic or structural repairs.
Mold remediation, hazardous material handling, or biohazard cleaning.
Work on areas deemed unsafe or unsuitable by Service Provider.
Damage caused by pre-existing conditions, aging, weathering, or improper maintenance.
Moving heavy objects, vehicles, or personal property.
Areas not disclosed or inaccessible during inspection.
Damage caused by failure to follow Client Responsibilities in Section 3.
4) Client Responsibilities
The Client must:
Provide full access to work areas and ensure gates are unlocked.
Provide a functioning water supply.
Remove vehicles, furniture, fragile items, and obstacles from work areas.
Close and seal all windows and doors before service.
Place towels at the base of doors and windows to help prevent water intrusion.
Remove pet waste and hazards from the work area.
Failure to comply will result in additional charges, rescheduling fees, or cancellation.
5) Pricing & Payment
All estimates must be accepted before work begins.
Payment Terms
Payment is due immediately upon job completion unless otherwise agreed in writing.
Deposits are non-refundable unless the Service Provider cancels the job in full prior to any mobilization or material purchase. If the Client cancels after acceptance, the deposit will be applied toward administrative, scheduling, and preparation costs. The Client authorizes the Service Provider to charge any remaining balance to the original payment method on file.
Payment Methods
To avoid credit card processing fees, the Client may choose to pay via Zelle or ACH transfer.
Late Fees & Collections
A 7% late fee applies to balances over 10 days past due.
Accounts over 30 days past due may be sent to collections, and the Client will be responsible for all collection costs, including attorney’s fees.
6) Performance & Limitations
Service timelines may be affected by weather, supply shortages, site conditions, client-caused delays, or other circumstances outside the Service Provider’s control. Service dates are estimates and not guarantees.
Cancellations initiated by the Client will be rescheduled based on the Service Provider’s availability. For residential services, cancellations made less than 48 hours before the scheduled service date may be subject to a flat $50 cancellation fee. For commercial or large-scale projects, cancellations made less than 72 hours before the scheduled service date may be subject to a cancellation fee equal to 25% of the total service cost. Rescheduling after arrival on site, or within the applicable cancellation period, may incur additional mobilization fees.
Service Provider does not guarantee complete stain removal, restoration to original condition, or prevention of future staining.
Certain stains (e.g., rust, oil, organic growth) may require additional treatments billed separately.
Due to variables such as surface age, condition, and materials, results will vary, and Service Provider is not responsible for differences between expected and actual results.
7) Liability & Risk
Client assumes all risk for pre-existing damage, fragile surfaces, and hidden defects.
Service Provider is not liable for water intrusion through improperly sealed doors, windows, vents, or other openings, especially if Client fails to place towels as instructed.
Service Provider will photograph the work area before and after service to document conditions.
Service Provider is not responsible for any incidental, indirect, special, punitive, or consequential damages, including but not limited to loss of use, loss of business, or diminution in property value. The Service Provider’s total liability for any claim shall not exceed the total amount paid by the Client for the specific service giving rise to the claim.
8) Cleaning Solutions & Care
Certain cleaning agents, including but not limited to sodium hypochlorite and detergents, are necessary for effective service. While applied in accordance with industry standards, these chemicals may cause discoloration, oxidation, or other effects on certain surfaces, plants, or landscaping. The Client acknowledges and accepts these inherent risks and agrees to pre-wet, protect, or remove sensitive plants or materials as necessary. The Client is responsible for notifying the Service Provider in writing before service begins of any known sensitive, high-value, or specialty plants, landscaping, or materials so that additional protective measures can be taken. The Service Provider is not responsible for plant or material damage unless caused by proven negligence by the Service Provider.
9) Surface Damage
Pressure washing and soft washing can reveal or worsen pre-existing issues, including but not limited to paint chipping, oxidation removal, surface etching, wood grain raising, mortar dislodging, siding warping, or sealant damage. These effects are sometimes unavoidable and are not the responsibility of the Service Provider. By scheduling service, the Client acknowledges and accepts these inherent risks.
10) Indemnification
The Client agrees to indemnify and hold harmless the Service Provider, its employees, and subcontractors from any claims, damages, or expenses arising from the Client’s negligence, unsafe conditions, or failure to comply with these Terms.
11) Right to Refuse or Stop Service
Service Provider reserves the right to refuse or stop work due to unsafe conditions, hostile behavior, or the discovery of hazardous materials.
12) Marketing and Documentation
Service Provider may take before/after photos or videos for documentation, proof of service, training, insurance, and marketing purposes. Media may be used in print, digital, or online formats. The Client may object to marketing use only by providing written notice prior to the start of service; however, documentation for internal, legal, or insurance purposes will still be retained.
13) Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay is caused by events beyond that party’s reasonable control, including but not limited to acts of God, severe weather (such as storms, floods, hurricanes, or lightning), fire, drought, earthquake, pandemics, epidemics, labor disputes, acts of government, war, terrorism, or other similar events that make performance impossible or unsafe.
If a Force Majeure event occurs, the affected party shall promptly notify the other party, and the obligations of the parties shall be suspended for the duration of the event. In such case, the service date will be rescheduled to a mutually agreeable time, or if performance remains impossible, either party may terminate this Agreement without penalty.
14) Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation. If unresolved, disputes shall be settled by binding arbitration in Forsyth County, Georgia. The prevailing party shall recover reasonable attorney’s fees and costs.
15) Prevailing Terms
In the event of any conflict between these Terms & Conditions and any terms contained in a purchase order, service order, or other agreement issued by the Client, these Terms & Conditions shall control unless expressly agreed in writing by the Service Provider.
16) Governing Law
These Terms shall be governed by the laws of the State of Georgia.
17) Severability
If any provision is deemed invalid, the remaining provisions will remain in full effect. By accepting an estimate from Good Pressure Washing LLC, the Client acknowledges that they have read, understood, and agree to these Terms.